A guide to responsible gaming at raja bazi
Entertainment is enjoyable only when it stays within control. raja bazi believes that knowing the right limits and playing with awareness is every player's right.
Keep gaming from becoming a burden
At raja bazi, we want every user to play for entertainment — not out of pressure or fear of loss. Casino games and sports betting are a leisure activity, not a reliable source of income. We therefore encourage every player to pay close attention to their time, money, and mental state.
Under our Terms and Conditions, users must be at least 21 years old to create an account and play at raja bazi. If any discrepancy is found during age verification, the account is temporarily suspended. This rule is strictly enforced.
If at any point during play you feel the situation is getting out of control, contact our 24/7 live chat or email support without delay. Our team is always ready to help in both Bengali and English. Our Privacy Policy ensures that your personal information remains fully protected.
Responsible gaming means more than setting limits — it means staying aware of your own decisions. Before each login, ask yourself: am I in the right mental and financial state to play today?
A responsible player's pledge
- I play for entertainment only, not to earn money
- I do not bet money that I cannot afford to lose
- I stick to a daily time and spending limit
- I do not play when I am upset or under stress
- I do not chase losses with bigger bets
- I use the option to take a break when needed
- I seek help from family or professionals if I have a problem
Tools for control
raja bazi provides several practical tools to help you stay fully in control of your gaming.
Deposit limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once set, reducing the limit takes effect immediately; increasing it is subject to a waiting period.
Session time limit
Set a limit on how long you play in one session. When the set time is reached, the system will automatically show a warning and close the session if needed.
Temporary break (cooling-off)
Take a break from your account for anywhere between 24 hours and 30 days. You cannot log in during this time, but the account returns to normal once the break ends.
Self-exclusion
If you are experiencing longer-term problems, choose self-exclusion. This closes your account permanently or for a set period, and also prevents new accounts from being created.
Gaming history review
View your full record of deposits, withdrawals, and bets at any time. Understanding your own patterns is the first step toward responsible decisions.
Direct support
For any issue, speak with our support team via 24/7 live chat or email. We are always here to help in Bengali.
Contact live chat or send a request to our support email to activate any of these tools.
Signs of problem gaming
If any of the following signs appear in yourself or someone you know, it is time to seek help.
Financial hardship
You have started borrowing money or dipping into savings to pay bills or cover daily expenses.
Losing track of time
Hours pass while you are playing without you noticing; you are spending more time than you planned.
Strained relationships
Family or friends are expressing concern about your gaming and you are trying to hide it from them.
Urge to chase losses
You are placing bigger bets to recover lost money and cannot stop the cycle.
Other signs to watch for
- You are cutting into work, study, or sleep time to play
- You feel restless or irritable when you cannot play
- You are gradually increasing your bet size to get the same feeling
- You play to escape a low mood or loneliness
- You keep trying to cut back but cannot manage to do so
- You feel guilt or disappointment after playing
Ways to get help
Asking for help is a sign of strength, not weakness. Support is available through any of the following.
raja bazi support
Contact us directly via 24/7 live chat or email. The support team can help you take any step — setting limits, cooling-off, or self-exclusion. All conversations are kept confidential.
Email: [email protected]
Family and close ones
Talk to a trusted family member or close friend. Rather than keeping it to yourself, let them help — they can also submit an account restriction request on your behalf.
Professional advice
A mental health professional or behavioural addiction specialist can offer the most effective solutions. Help is available through the mental health departments of government hospitals or private counselling centres.
Help a loved one
If someone in your family has developed a problem with excessive gaming, talk to them calmly rather than blaming or scolding them. Anger and conflict make the situation worse — approach them with empathy.
Raise specific examples: how much time and money is being spent, and what effect it is having on the family. Suggest seeking professional help and be ready to go with them. Remember, the problem is not a lack of willpower — it is a behavioural issue that can be treated.
You can also contact the raja bazi support team directly to request restrictions on a family member's account. Full details of this process are available in our FAQ section.
The 21+ rule
Users must be at least 21 years old to participate in any form of betting or casino gaming at raja bazi. This is not just a rule — gambling at an immature age is seriously harmful to brain development and financial security.
We verify age using a national ID card or passport during account verification. Any attempt to create an account using a minor's details is detected and blocked immediately.
If there are underage members in your household, use password protection on your device and do not hand your device to others while you are logged in.